Have you experienced discrimination?

Whether online or on site – the ada.nrw counselling centres are here for you.

Simply register with a username and password to receive personal counselling via chat or video call.

Available in fourteen languages:
Arabic, Bulgarian, German, English, French, Fulfulde, Kurmanji, Farsi, Romanian, Russian, Somali, Spanish, Turkish and Ukrainian.

You can also watch the explainer video in Arabic, German Sign Language, English or Turkish.

Online counselling is also available without registration. Visit our live chat:

Mon 3:30 pm – 4:30 pm — DE/EN/SQ
Tue 10:00 am – 12:00 pm — DE/EN
Wed 12:00 pm – 2:00 pm — DE/EN/RU

When it comes to discrimination, a confidential counselling space is especially important. That is why we take the protection of your personal data very seriously.

Registration is completely anonymous. You decide which information you would like to share with your personal ada counsellor.

We ensure that your counselling session remains confidential by using end-to-end encryption, so that only you and your counsellor can read your messages.

In our privacy policy, you will find all important information on how we process your data – clearly and comprehensibly, and available in several languages.